Privacy policy

This Privacy Policy contains 12 sections. Open up each one to read it in more detail.


1. Introduction

Welcome to Crowdfunder. This policy explains how we handle and use your personal information and your rights in relation to that information.

Crowdfunder Limited (we, our or us) is committed to protecting and respecting your privacy.

This policy explains why and how we use your personal information, with whom we share it, and your rights in relation to it. It covers all interactions you may have with us, including when you use our websites (including www.crowdfunder.co.uk, collectively our “Site”), interact with our social media pages, or contact us.

Under data protection law, Crowdfunder Limited is the controller of that information and responsible for its use and protection. Individuals or organisations (project owners) run fundraising campaigns from our Site and in doing so may collect personal information from you if you pledge funds to their projects or volunteer your time. Their use of that information during and after their campaign (e.g. to keep in contact with you about progress of their project and their achievements) are uses of your information which those users determine, independently of us. As a result, those users will be separate controllers of your personal information.

We refer to ‘project owners’, ‘supporters’ and ‘pledges’ throughout this document. For more information regarding these, please see our Terms.

We also refer to our ‘partners’ in these Terms. These are commercial partners with whom we work in a variety of ways to expand the features on our Site. Our partners include:

  • funding partners’ who may provide match funding for certain projects or types of project;
  • ‘workplace partners’ who are employers that participate in employee engagement programmes on our Site, enabling their employees to support projects through volunteering, voucher schemes and/or workplace fundraising or other initiatives;
  • ‘programme partners’ who work with us to create fundraising programmes with fundraising objectives that are typically broader than an individual project and under which many project owners can list their individual fundraising projects; and the funds raised go directly to the programme partner rather than the fundraiser. Programme partners include charities where individuals can set up fundraisers to raise funds for the charity; and
  • ‘loyalty partners’ who operate third party customer loyalty schemes and with whom we work to allow you to pledge using your loyalty points for certain Projects.

Please see our Partners Privacy Policies page (or in the case of programme partners, the relevant programme/project page) for further information, including details of their own privacy policies that apply to their use of your personal information that they receive from us.

Publicly visible information

Some information on our Site is publicly accessible, including all project page content, user profiles, project owner names, supporter names (unless you pledge anonymously) and amounts pledged, and any comments or content you post. This information may be visible to anyone, including people without a Crowdfunder account, and may appear in search engine results. We encourage you to consider carefully what personal information you include in publicly visible content, particularly in relation to sensitive personal data.


2. How and when we collect personal information about you

We collect personal information in several ways: directly from you when you interact with us, from third parties such as our partners, and automatically when you use our Site (for example, through cookies and similar technologies). Each of these is described in more detail below.

Information you give us

We collect personal information that you give us voluntarily when you interact with us, including when you register on our Site, post projects, make or cancel pledges, upload content, manage your account, correspond with us, visit our offices, attend events or interact with us on social media or interact with our customer experience team or other staff. We may also ask for identity or other documents such as bank statements for a number of purposes including verification and fraud prevention purposes, when you apply for partner funding, report a problem or exercise your legal rights.

If we do not receive this information, you may be unable to register with the Site, list projects, pledge funds, communicate with other users or allow us to comply with our obligations.

Information we collect automatically

When you use our Site, we automatically collect technical and usage information, including your IP address, browser type and version, time zone, operating system, and details of your visits such as traffic data, location data and the resources you access. We also record when and how you consented to receive marketing communications from us. Please see our Cookie Policy for further information.

We may also view personal information you allow to be shared, such as your Crowdfunder profile and information you share on third party social networks.

When you interact with our social media pages, we may collect the content you post, information about your interactions with our content, and aggregated statistical data about our followers’ activities.

Information we receive from other sources

Other users – Users or members of the public may share personal information about you with us, for example if you misuse the Site or breach our Guidelines.

Our partners – We may receive your personal information from our partners if you have indicated you would like us to contact you about funding opportunities. We will only use this for email marketing if our partners have obtained your prior consent. If your employer is a workplace partner, we may receive your name, email address and business unit to administer the employee engagement programme and set up your account.

Third party applications – We may receive personal information from third party applications we have integrated with, such as Strava. We will only collect and use this data for the purposes stated at the point of your consent.

Public authorities – We may receive personal information from the police, HMRC and other public authorities in connection with their investigations, or indirectly from third parties sharing information originating from courts or relating to legal or regulatory proceedings.

Payment processors

Payments on our Site are processed by Stripe, whether you are setting up an account as a project owner to receive funds or making a pledge as a supporter. As part of this, Stripe collects personal information directly from you — such as identity details, payment information and device data — and may use cookies and similar technologies. Stripe processes this information both on our behalf and for its own purposes, including identity verification, fraud prevention and service improvement. For details of how Stripe handles your personal information, please see stripe.com/privacy.


3. Categories of personal information we use about you

The personal information we collect and process about you may include your contact details, identity and verification information, financial and payment information, information about your pledges and fundraising activity, your marketing preferences, technical and device information, and records of our communications with you.

Sensitive data

We do not ask you to provide sensitive personal information (known in law as "special category data"). However, if you choose to include such information in your project description or other content you post on our Site — for example, information about your health, religious beliefs or ethnicity — that information will be publicly visible and we will process it on the basis that you have manifestly made it public. We encourage you to consider carefully whether to include sensitive personal information in content you post on our Site.

Children's data

Our Site is designed for users aged 18 and over. If you provide us with information about a person under 18, you confirm that you are their parent or legal guardian (or have their parent or legal guardian's consent) and accept responsibility for the personal information provided.

If you believe that we hold personal information about a child under 18 that was provided without appropriate parental consent, please contact us using the details in Section 12 and we will take steps to delete it.


4. Use of your personal information

We use your personal information for a variety of reasons. We rely on different legal grounds to process your personal information, depending on the purposes of our use and the risks to your privacy. You will only receive unsolicited marketing communications from us if you have consented and can opt-out of receiving them at any time. We do not share your personal information with companies that would send their marketing to you.

We use your personal information in the following ways:

4.1 Where you have provided CONSENT

We may use and process your personal information for the following purposes where you have consented for us to do so (whether by giving that consent to us directly or indirectly, for example to one of our partners):

  • to contact you via email with marketing information about our projects, funding opportunities and business (see ‘Marketing’ for further details); and
  • to use any personal data we access through the use of cookies (see our Cookie Policy for further details).

You may withdraw your consent for us to use your information in any of these ways at any time. Please see ‘Your rights over your personal information’ for further details.

4.2 Where necessary for us to carry out PRE-CONTRACT STEPS you have requested or for the performance of our CONTRACT

We will use your personal information where this is necessary for us to perform our contract with you or to carry out any pre-contract steps you’ve asked us to so that you can enter into that contract, for the following purposes:

  • to create you an account on our Site;
  • to publish details of your pledges (unless you choose to pledge anonymously), your projects and the rewards you wish to offer;
  • to process your pledges and share your details with our payment processors so that payments can be made from you;
  • to set up your recurring pledges;
  • to display your data on your projects from third party software with which we have integrated, such as Strava, where you have requested this;
  • to share your personal information with our funding partners to obtain funding for your projects;
  • to administer your participation in an employee engagement programmes operated by workplace partners;
  • to share your personal information with our loyalty partners to allow you to make pledges using loyalty points that you have with them;
  • to run our competitions and promotions that you enter from time to time and to distribute prizes.

4.3 Where necessary to comply with our LEGAL OBLIGATIONS

We will use your personal information to comply with our legal obligations:

  • to keep a record relating to the exercise of any of your rights relating to our processing of your personal information;
  • to perform anti-money laundering and related checks where the law requires these;
  • to anonymise, pseudonymise and destroy your personal information in accordance with our retention policies and data protection law;
  • to handle and resolve any complaints we receive relating to the services we provide.

4.4 Where necessary for us to pursue a LEGITIMATE INTEREST

We may use and process your personal information where it is necessary for us to pursue our legitimate interests as a business for the following purposes:

Processing necessary for us to promote our business, brand and activities and measure the reach and effectiveness of our campaigns

  • for analysis and insight conducted to inform our marketing strategies, and to enhance your visitor experience;
  • to personalise your experience of our Site, including by showing you projects and content that may be relevant to you based on your location, interests and activity on our Site;
  • to tailor and personalise our marketing communications based on your attributes;
  • to identify and record when you have received, opened or engaged with our website or electronic communications (please see our Cookie Policy for more information);
  • to send you emails about your projects or your pledges;
  • to supply your details to a project owner where you have made a pledge to their project;
  • to supply your details to our programme partners where you have set up or pledged on a fundraiser for that programme partner. Please see Section 5 for more details;
  • if you chose to claim gift aid on your pledge, to provide information to donations management organisations and project owners to enable your gift aid claim to be filed. Please see “Donations Management Organisations” in Section 5 for more details.

Processing necessary for us to support users with their enquiries

  • to respond to correspondence you send to us and fulfil the requests you make to us.

Processing necessary for us to respond to changing market conditions and the needs of our guests and visitors

  • to analyse, evaluate and improve our Site and other services so that your visit and use of our Site, fundraising support and other services and social media pages, are more useful and enjoyable (we will generally use data amalgamated from many people so that it does not identify you personally);
  • to undertake market analysis and research (including contacting you with surveys) so that we can better understand you as a guest;
  • for the purposes of developing new initiatives and features on our Site (for example new types of fundraising options or support).

Processing necessary for us to operate the administrative and technical aspects of our business efficiently and effectively

  • to administer, maintain and secure our Site, social media pages and internal systems, including troubleshooting, testing, data verification, information security and system improvements;
  • to evaluate whether your project should receive funding from our funding partners, including by sharing your personal information with the relevant funding partner(s);
  • for the prevention or detection of fraud and other criminal activities or to assist in the apprehension of offenders, including by sharing your personal information with the relevant partner(s);
  • to comply with a request from you in connection with the exercise of your rights (for example where you have asked us not to contact you for marketing purposes, we will keep a record of this on our suppression lists in order to be able to comply with your request);
  • for the purposes of corporate restructure or reorganisation or sale of our business or assets;
  • to enforce or protect our contractual or other legal rights or to bring or defend legal proceedings;
  • to inform you of updates to our terms and conditions and policies; and
  • for other general administration including managing your queries, complaints, or claims, and to send service messages to you.

Marketing communications: If you give your consent, we may use your personal information to contact you by email to send you newsletters or to notify you with details of projects, services and competitions. We try to adapt any marketing material that we send to you, for example by notifying you of projects that apply to your interests and in your location. If you do not wish to receive email communications from us, please inform us by using the unsubscribe link inside the email messages we send, by using our comments form or, if you have a registered account on our Site, by changing your Profile settings from within your account.

We provide tools that allow project owners to send supporters news and updates on their projects. However, we do not permit project owners to send fundraising requests or any other type of marketing communications using these tools. Project owners can access contact details for the supporters relating to their projects. Any communications they send using these details will be sent solely based on their decisions and for which they will be acting as the controller of your personal information.

If you opt-out of receiving marketing communications from us, we keep your email address on our suppression list for a defined period to ensure that we comply with your wishes. Please see further ‘The periods for which we retain your personal information.’

4.5 Our use of artificial intelligence and automated decision-making

We may use artificial intelligence (AI) tools and automated systems to support our operations, including content moderation, fraud detection, customer support and data analysis. Where AI tools process your personal information, we rely on the same legal bases described in this policy.

Some of our processes may involve automated decisions that could significantly affect you, such as decisions relating to your account or your use of our Site. Where we make such decisions, you have the right to request human review, to make representations to us and to contest the decision. To exercise any of these rights, please contact us using the details in Section 12.


5. Disclosure and sharing of your personal information by us

We only disclose and share your personal information outside our business in limited circumstances. If we do, we will put in place a contract that requires recipients to protect your personal information, unless we are legally required to share that information. Any suppliers that work for us will be obliged to follow our instructions. We do not sell your personal information to third parties.

We are the controller of your personal information and responsible for how it is used and protected. Where we share your information with other organisations who make their own decisions about how to use it — such as project owners, our payment processor Stripe, or social media platforms — their own privacy policies will apply.

Project owners and programme partners

If you make a pledge to a project or volunteer, we will share details of your pledge and the information you have provided (such as name and email address) with the project owner and, if applicable, the programme partner — for them to administer your pledge and gift aid (if applicable), and to contact you in connection with your pledge or their project in accordance with our Terms.

Supporters

We also share information with supporters to allow them to identify the project owners responsible for the projects to which they pledge.

Our funding, workplace and loyalty partners

We share your information with

  • our funding partners to evaluate whether your project may be eligible for, or should receive, match funding; 
  • with our workplace partners to the extent necessary to administer employee engagement programmes; and 
  • with our loyalty partners to allow you to pledge using loyalty points.

Donations management organisations

We may share your information and details about your donation with Swiftaid or The Charities Trust when you choose to claim Gift Aid on a donation.

If the project you pledge to uses Swiftaid to process gift aid claims (which is stated on the donation page), an account profile will be created with Swiftaid for you and you may receive service emails from them. Swiftaid is a third party and uses your personal data in accordance with its own privacy policy and donor terms. To edit your account details or close your account, you will need to contact Swiftaid directly.

Social media platforms

We share your information with social media platforms to communicate with you and to deliver targeted advertising. Please see Section 6 for more detail.

Our suppliers

We use third party service providers, agents and subcontractors to provide services to us or directly to you on our behalf, including the operation and maintenance of our Site. Our suppliers can be categorised as follows:

  • Professional services – legal, accounting, business advisory
  • Financial services providers – payments, fraud prevention, insurance
  • Marketing and advertising platforms – paid media, email marketing, social media, SEO, PR
  • Customer relationship and support tools – CRM, helpdesk, lead generation, communication
  • Development and application platforms – AI tools, development environments, no-code/low-code platforms, code editors
  • Cloud infrastructure, hosting and security – servers, CDN, storage, monitoring, VPN, IT security, logging
  • Data and analytics platforms – business intelligence, tracking, surveys, A/B testing, data warehousing, reporting
  • Content and design tools – creative software, stock media, design platforms, video production
  • Collaboration and productivity tools – project management, documentation, video conferencing, whiteboards
  • Website and content management – CMS, website builders, search, forms, email delivery, automation, cookie management
  • Learning, events and community platforms – training, webinars, reviews, user research, integrations
  • Charity and nonprofit services – donations, gift aid, compliance, document creation

Our Suppliers are located in various countries, including the United Kingdom, European Economic Area and the USA. Where Suppliers are located outside the UK, please see Section 7 for information about how we protect your personal information.

When we use Suppliers, we only disclose to them any personal information that is necessary for them to provide their services and only where we have a contract in place that requires them to keep your information safe and secure.

You may be required to create an account with certain Suppliers to use their services, for example, Stripe. These Suppliers will process your personal information in the ways described in their privacy policies (not ours).

Competitions

We administer and promote competitions and other promotions with some of our partners from time to time. When we do so, we and the relevant partner may make joint decisions about how your personal information is used, and we will provide further notice to you at the time.

Other disclosures

We may also disclose your personal information to any third party in connection with a restructure, sale or acquisition of some or all of our business or assets; or where we are required to do so to comply with any legal or regulatory obligation or request, including by the police, courts, tribunals or regulators.


6. Our use of social media

We use social media platforms in a variety of different ways, including by publishing pages through which you can interact, running competitions or advertising to you using information you have provided those platforms or which has been provided by us or collected from this Site. Our legal relationship with each platform varies with the particular way we use that platform.

We process your personal information using social media platforms in a variety of ways, as follows:

Social media

We maintain official pages on platforms including Facebook, Instagram, Bluesky and LinkedIn. For certain processing related to these pages — such as the provision of page analytics by Facebook and LinkedIn — we and the relevant platform are joint controllers of your personal information.Where this is the case we have entered into arrangements with the platform setting out our respective data protection responsibilities.

Targeted advertising

We use social media platforms, search engines and other online platforms to deliver targeted advertising to you. This may be based on information we have provided to the platform, information collected via cookies or tracking technologies on our Site (such as Facebook Pixel and LinkedIn Insight Tag), or because the platform has identified you as having similar attributes to our existing audience. We and Facebook are joint controllers of the processing involved in collecting and transmitting data using these technologies. For more detail about cookies and tracking technologies, please see our Cookie Policy.

Further information

For information about how these platforms process your personal information, please refer to their respective privacy policies, available on their websites.

Project owner advertising tools

Where we make advertising tools available to project owners (such as the ability to add a Meta Pixel or other approved tracking tool to their project page), these tools will only activate if you have consented to marketing cookies via our cookie consent tool. Data collected by these tools is transmitted to the relevant third-party advertising platform (such as Meta). Please see our Cookie Policy and the ‘Targeted advertising’ and ‘Cookies’ subsections above for more information about how these platforms process your data. You can withdraw your consent to marketing cookies at any time using our cookie consent tool.


7. Transfers of your personal information outside of Europe

All the personal information collected about you by us or on our behalf may be transferred to countries outside the United Kingdom (UK) European Economic Area (EEA). By way of example, this may happen where any of our suppliers are located in a country outside of the UK and EEA or if any of our servers or those of our third party service providers are from time to time located in a country outside of the EEA. These countries may not have similar data protection laws to the UK and so they may not protect the use of your personal information to the same extent.

If we transfer your information outside of the UK in this way, we will take steps to ensure that your personal information remains appropriately protected. These steps include ensuring that the recipient is in a country where the standard of data protection is not materially lower than that provided under UK law, or imposing contractual obligations on the recipients of your personal information using the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses. Please contact us using the details at the end of this policy for more information about the protections that we put in place.


8. Security and links to other websites

We take the security of your personal information seriously and use a variety of measures based on good industry practice to keep it secure. We employ security measures to protect the personal information you provide to us, to prevent access by unauthorised persons and unlawful processing, accidental loss, destruction and damage. Nonetheless, transmissions over the internet and to our Site may not be completely secure, so please exercise caution. 

Our Site may contain links to websites operated by third parties. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies. Similarly, if you reached our Site via a third party link, we are not responsible for that third party’s practices.


9. The periods for which we retain your personal information

We will not hold your personal information in an identifiable format for any longer than is necessary for the purposes for which we collected it. For certain purposes we retain your personal information for a very short period whilst for others we retain it for a period of 7 years after the information is no longer required for business reasons so that we can deal with any legal proceedings that could arise.

We retain your personal information for the following periods:

  • Registration information – 7 years from the date your account is closed for any reason.
  • Information (other than registration information) relating to projects/project owners including pledged amounts – For unsuccessful projects, 7 years from the date your account is closed for any reason. For successful projects, indefinitely (but please see exceptions below).
  • Information relating to supporters (other than registration information) including pledge history – 7 years from the date your account is closed for any reason.
  • Identity documents – If we require these for financial or fraud verification purposes, 7 years. If we require these to share with our payment processors for client verification purposes, 6 months. If we require these to verify your identity for a request by you in connection with your rights over your personal information (see below), 2 years.
  • Web traffic and device information – 26 months from the date of collection.
  • Social media handles – Until you stop following our social media account or page.
  • Marketing preferences – For as long as you have not opted-out and if you opt-out, indefinitely after we place you on our suppression list to ensure we respect your wishes.
  • Complaints and queries – 2 years, except where these relate to legal claims, in which case 7 years.

The only exceptions to the periods mentioned above are where:

  • you exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law (see further ‘Your rights in relation to your personal information’);
  • you exercise your right to require us to retain your personal information for a period longer than our stated retention period (see further ‘Your rights in relation to your personal information’);
  • we bring or defend a legal claim or other proceedings during the period we retain your personal information, in which case we will retain your personal information until those proceedings have concluded and no further appeals are possible;
  • we archive the information, in which case we will delete it in accordance with our deletion cycle; or
  • in limited cases, existing or future law or a court or regulator requires us to keep your personal information for a longer or shorter period.

10. Your rights in relation to your personal information

You have a number of rights in relation to your personal information under data protection law. In relation to certain rights, we may ask you for information to verify your identity and, where applicable, to help us to search for your personal information. Except in rare cases, we will respond to you within 30 days after we have received this information or, where no such information is required, after we have received full details of your request. You have the following rights, some of which may only apply in certain circumstances:

10.1. To be informed about the processing of your personal information

(This is what this policy sets out to do.)

10.2. To have your personal information corrected if it is inaccurate and to have incomplete personal information completed

The accuracy of your information is important to us and we make it easy for you to review and correct the personal information that we hold about you in your Profile. If you change your name or address/email address, or you discover that any of the other information we hold is inaccurate or out of date, you can let us know by contacting us in any of the details described at the end of this policy but we ask you to first check that you cannot correct your details using the tools in your Profile.

When downloading a list of supporters on their project, project owners will see the address details of their supporters. If you change your address after the project owner has downloaded this data (this usually happens once their project is successful) the details the project owner may become out of date, until the project owner downloads a new list of data – so we recommend also contacting the project owner to inform them of a change to your contact details.

10.3. To object to processing of your personal information

Where we rely on our legitimate interests as the legal basis for processing your personal information for particular purposes, you may object to us using your personal information for these purposes by emailing or writing to us at the address at the end of this policy. Except for the purposes for which we are sure we can continue to process your personal information, we will temporarily stop processing your personal information in line with your objection until we have investigated the matter. If we agree that your objection is justified in accordance with your rights under data protection laws, we will permanently stop using your data for those purposes. Otherwise we will provide you with our justification as to why we need to continue using your data.

However we strive to provide you with choices regarding certain personal data uses, you can therefore ask us to stop sending you project updates at any time by following the opt out links on any project updates sent to you or by updating your preferences in your profile.

You may object to us using your personal information for direct marketing purposes and we will automatically comply with your request. If you would like to do so, please follow the opt out links on any marketing email sent to you or by updating your preferences in your profile.

10.4. To withdraw your consent to processing your personal information

Where we rely on your consent as the legal basis for processing your personal information, you may withdraw your consent at any time by contacting us using the details at the end of this policy. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can also do so using our unsubscribe tool.

You can choose to opt out of receiving marketing from project owners whose projects you have pledged on. You can do this through your account settings. As project owners may already hold your contact details, we also recommend contacting them directly to ensure your preferences are respected.

Please note that our standard receipt emails and notifications or a Project closing successfully or unsuccessfully contain important financial information regarding your pledge and so cannot be turned off.

If you withdraw your consent, our use of your personal information before you withdraw is still lawful.

10.5. To restrict processing of your personal information

You may ask us to restrict the processing of your personal information in the following situations:

  • where you believe it is unlawful for us to do so; or
  • you have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings.

In these situations, we may only process your personal information whilst its processing is restricted if we have your consent or are legally permitted to do so, for example for storage purposes, to protect the rights of another individual or company or in connection with legal proceedings.

10.6. To have your personal information erased

In certain circumstances, you may ask for your personal information to be removed from our systems by emailing or writing to us at the address at the end of this policy. Unless there is a reason that the law allows us to use your personal information for longer, we will make reasonable efforts to comply with your request.

10.7. To request access to your personal information and information about how we process it

You have the right to ask for a copy of the information that we hold about you by emailing or writing to us at the address at the end of this policy. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information.

Remember, you can access a lot of your personal information through your account: You can see a record of the pledges you have made in the My pledges section (login, click your name at the top right of the website then choose My pledges).

You can access and review much of your personal information directly through your account settings on our Site.

If you wish to make a subject access request please first check you cannot get the data from the areas listed above. If you wish to access data not listed there please be specific in your request. We will then, in adherence with the ICO guidelines, respond to your request.

10.8. To electronically move, copy or transfer your personal information in a standard, machine-readable form

Where we rely on your consent as the legal basis for processing your personal information or need to process it in connection with a contract in place directly with you, you may ask us to provide you with a copy of that information in a structured data file. We will provide this to you electronically in a structured, commonly used and machine readable form, such as a CSV file.

You can ask us to send your personal information directly to another service provider, and we will do so if this is technically possible. We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information.

10.9. Rights relating to automated decision making, including profiling

Where we make a solely automated decision that significantly affects you, you have the right to:

  • request meaningful human review of the decision;
  • make representations to us about the decision; and
  • contest the decision.

To exercise any of these rights, please contact us using the details in Section 12.

10.10 Right to complain

You have the right to make a complaint directly to us about how we have handled your personal information. To do so, please contact us using the details in Section 12. We will acknowledge your complaint and aim to respond substantively within 30 days.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator, if you believe your personal information has been handled in a way that does not comply with data protection law. The ICO’s contact details are available at ico.org.uk. If you are located outside the UK, you may complain to the equivalent regulator in your country.


11. Changes to our Privacy Policy

Please check this page regularly for changes to this policy. We will email you with changes if we hold a valid email address for you.

We may review this policy from time to time and any changes will be notified to you by posting an updated version on our Site and, where appropriate, by contacting you by email. Any changes will take effect 7 days after we post the modified terms on our Site or after the date we notify you by email. We recommend you regularly check this page for changes and review this policy each time you visit our Site.


12. Contact and legal information

You can contact us with your queries in relation to this policy or for any other reason using our webform or by post or email.

To contact us in relation to this policy, including to exercise any of your rights in relation to your personal information, please contact us via our form.

Crowdfunder Limited’s company registration number is 07831511 and registered office address is Crowdfunder, 3 Southview House St Austell Enterprise Park, Carclaze, St Austell, Cornwall, United Kingdom, PL25 4EJ