Fees

Here are Crowdfunder's fees

Date of posting: 01/05/2020

1. What are the fees?

Crowdfunder Fee

Crowdfunder's mission is to tackle society's challenges through crowdfunding and to help us achieve that, we have a variable fees model. 

That means the fee we charge depends on the type of project you need to run to raise money for.

Any fee we do charge helps us to improve our website for our community, adding new features to give people the best possible chance of making their ideas happen. 

It also helps us to increase its performance so that it provides the best possible platform for crowdfunding great ideas. 

Transaction Fee

Crowdfunder charges a payment processing fee of 1.67% on what you raise, plus 25p and VAT on each pledge made on all projects except Charity fundraisers. If using non-UK or non-EU cards (e.g. a pledge from the US), the fee is 3.25%, plus 25p and VAT on each pledge.

If you enter bank details when setting up your project then transaction fees will be applied to your project. 

Standard projects

Crowdfunder Fee: 3%

Transaction Fee: 1.67% + 25p +VAT on UK/EU cards, 3.25% +25p + VAT on non-UK/EU cards.

Projects on Crowdfunder come in all shapes and sizes but whether you're working alone or part of a start-up, social enterprise, charity, non-profit community group, this is the route for you. We also leave an option for your supporters to leave an extra donation when they pledge which we invest back into the platform to help us with our mission to make great ideas happen across the UK.

These fees apply for all projects other than the special fundraisers listed below or elsewhere on the site.

SPECIAL FUNDRAISERS

COVID-19 Crowdfunding

Crowdfunder Fee: zero

Transaction Fee: zero



Crowdfunder is committed to doing everything we can to help people through this crisis. If your project is raising money as a direct response to the crisis we will not charge platform or transaction fees. This makes Crowdfunder 100% free for any person or organisation (be that a business or a charity) wanting to raise money. Instead we rely on the generosity of those that can afford to, to tip our platform. It’s through these voluntary tips that we break even and cover our staff costs.





Crowdfunder Charity fundraiser

Crowdfunder Fee: zero

Transaction Fee: zero

We want to ‘give more’ to benefit you and the charities you fundraise for. All the funds you raise go directly to your chosen charity. We DO NOT charge any fees for charity fundraisers. Instead, we give an option for your supporters to donate a little extra when they pledge. Crowdfunder has around 20,000 registered charities active on our platform which means anyone can choose the charity that means most to them and get a fundraiser setup in minutes without the need to add and then verify any personal banking details to receive the funds. All donations including Gift Aid are handled by us. 

These fees only apply if the charity you fundraise for is registered in the UK with the Charity Commission and also specifically with The Charities Trust on its database at the time you start your fundraising project.

Personal fundraiser

Crowdfunder Fee: zero

Transaction Fee: 1.67% + 25p +VAT on UK/EU cards, 3.25% +25p + VAT on non-UK/EU cards.

More and more people are now turning to Crowdfunder to quickly raise some money for good – but maybe unexpected – personal causes. Things such as medical, funeral, education or veterinary bills are good examples of personal crowdfunding projects. This type of fundraiser is slightly different to a Crowdfunder Charity fundraiser in that we need you to setup and verify a bank account to receive the funds, but the setting up a fundraiser for a personal cause is very straightforward and easy. We do not charge a Crowdfunder Fee for projects run by individuals for personal causes. Instead, we give an option to ask your supporters to voluntarily donate a little extra when they pledge.

These fees do not apply to any Projects that directly or indirectly relate to legal, regulatory or similar proceedings for which the standard Project fees above apply.

Big Impact crowdfunding

Crowdfunder Fee: 3%

Transaction Fee: 1.67% + 25p +VAT on UK/EU cards, 3.25% +25p + VAT on non-UK/EU cards.

If you're someone looking to make a big impact through crowdfunding, and need more than £50,000 to make your idea happen then get in touch. We're invested in your success so we will dedicate one of our expert coaches to support your project and charge a 3% fee plus VAT. Your supporters will have an option when they pledge their support to leave an extra donation which we invest back into our mission to make great ideas happen across the UK.

Community Shares

Crowdfunder Fee: 3%

Transaction Fee: 1.67% + 25p +VAT on UK/EU cards, 3.25% +25p + VAT on non-UK/EU cards.

If you're running a Community Share issue we will help you to get everything you need in place, working with our partners to help you along the way. We're invested in your success so we will dedicate one of our expert coaches to support your project and charge a fee of 3% of the pledge plus VAT. Your supporters will have an option when they pledge their support to leave an extra donation which we invest back into our mission to make great ideas happen across the UK.

For further details regarding Community Shares, see section C of our Terms of Use.

Extra Funding

Unless we notify you otherwise, a fee of 5% + VAT will apply to any Extra Funding you receive from our Partners. Pledges from one of our Extra Funding partners are not subject to Crowdfunder Fees or Transaction Fees.

For further details regarding Extra Funding, see section B of our Terms of Use.


Fees example

If you launch a standard project and someone pledges £100 on your project:

    •    Crowdfunder's fee is £3 plus VAT (£3.60 with VAT)

    •    We also charge a transaction fee for payment processing of £1.67 plus 25p

    •    And VAT is added to the transaction fee at 38p

A total of £5.90 would be charged for a pledge of £100 on your project, so you would receive £94.10. 

When pledges are made on non-UK/EU cards (e.g. a pledge from the US), the payment provider's fee would be 3.25%, plus 25p and VAT on each pledge.

Therefore £7.80 would be taken for a pledge of £100 made using a non-UK/EU card in this instance, so you would receive £92.20.

2. When will money arrive?

You (or the charity you are fundraising for) will receive the pledge payments once the project has closed successfully. With ‘All or nothing’ funding, a project is only successful if it hits target. With ‘Keep what you raise’, all projects that raise any funds are considered successful. 

Project supporters will be charged at the time of making their pledge and the funds will then be transferred to you (or the charity you are fundraising for) once the project closes successfully. Payments will be transferred into the specified bank account within 7 working days after the project has closed. 

However, if the money if being transferred into your own bank account (does not apply to charity fundraisers) the money will only be transferred if you have successfully verified your ID against your bank account details. After the ID has been successfully verified, it will take 7 working days from when the ID was verified for the money to reach you.  This could be after the closing date of the project if you leave it too late! You can check to see if your ID has been successfully verified from the dashboard when editing your project.

3. What are the different funding methods available?

There are two different funding methods for rewards crowdfunding and Big Impact crowdfunding projects.

All or nothing – You only receive your pledges if you hit your target. This is best suited for projects that need to reach a set target to be able to deliver their aims.

Keep what you raise – Keep all your pledges, whether your projects hits target or not. 

'All or nothing' projects generally raise more money, but you do have to hit your target. 'Keep what you raise' means you’ll keep all the money pledged by your supporters, but you’ll also have to fulfil all the rewards no matter how much or little is pledged.

4. What happens if I don't reach my project target?

All or nothing – If you don't hit your project target, the money pledged will be refunded to your supporters. Your supporters will receive an email informing them that the project has not reached its target and that they will receive this refund. You will not be charged any fees if an 'all or nothing' project does not reach target.

Keep what you raise – You will receive any funds pledged on your project regardless of whether you reach your target or not. Your supporters will receive an email informing them that the project has closed. 

5. How long can I run my project for?

For rewards crowdfunding and Big Impact crowdfunding projects, the longest a project can run for is 8 weeks (56 days). However, we believe that the optimal duration for a crowdfunding project is 4 weeks (28 days). There is always a spike of activity at the beginning and end of a project, so keeping a project relatively short allows you to keep the momentum going. 

Can't find the answer you're looking for? We also have our Help Centre jam packed with lots of useful information.