Our stretch target will be going towards:
1) Investing in a refrigerated van which we will allow us to deliver in our local area at a reduced cost for the customer. It will also allow us to buy directly from local fishermen, supporting our local community and producers.
2) Research and development costs for sustainable packaging for our national deliveries.
3) Further increasing our weekly output capacity and expanding our range of products.
Given the circumstances brought on by COVID-19 we closed our doors at Haar Restaurant on 20th March. In order to protect the future of the business, the staff and our families we had to think of something 'out of the box'. Ironically the box was the solution.
We wanted to bring normality back into people's lives at a time whereby they may not have been able to visit loved ones. Therefore we tried to do want we do best by delivering a fine-dining experience to those at home with simple instructions and steps to prepare the food regardless of the recipients cooking ability was our goal.
Our initial offering of a 'LUXURY LOBSTER & CRAB BOX' created with local produce allowed us to give customers the chance to enjoy one of our signature dishes at home.
Orders have grown at an incredible rate with hard work, effort and time being put in by the team. We have gradually been able to bring nearly all of our kitchen team off the government furlough scheme.
During this, we have witnessed some incredibly creative and heartwarming messages from our customers. Many of whom have gifted boxes, celebrated special occasions, enjoyed their meals over video calls together or simply had date nights at home with tables set up to a standard that some restaurants could only dream of! This has been an incredible motivator and source of happiness for the team in these uncertain times.
Customer feedback has been outstanding with over 100 5* Tripadvisor reviews since we started this project with inundated requests to continue this service following the re-opening of the restaurant.
At present we are at capacity in our restaurant space. With restrictions lifting our restaurant will also be re-opening on 31st July. In re-opening, we have had to make a significant investment to simply re-open but to also keep our customers and staff safe.
We are progressing with plans to open our very own dedicated unit, with a commercial kitchen, that will assist in the growth of the business and help it flourish. Creating new jobs locally and helping to continue to support our hard-working suppliers.
All of our donations will be going towards equipping a commercial kitchen space and the operation for our 'Haar at Home' fine dining delivery experience.
Donations and support would be muchly appreciated. We hope that our story can be a silver lining in these unprecedented times and you can be part of our story going forward.
Dean Banks & the team at Haar