Our goal is simple: to be there for everyone who needs us this winter.
Each year, over 26,000 people come to us for advice and support. However, we can't see everyone who needs us because we don't have enough funding, and for every person we see, there are two people we have to turn away.
Our work helps people who are homeless, or in debt, or fleeing a domestic violence relationship, those who are disabled, or have mental health issues, or just everyone that needs our help. Our work gives advice to people to claim benefits and help them to dispute when something goes wrong with their benefit claims.
This winter we are working to issue grants to help people towards energy bills, food bank vouchers, and emergency crisis grants so that people can heat their homes and have food to eat on the table.
John Dickson, the voiceover man, is joining our campaign and we will be working to televise and present the plight of the thousands more that have plunged into debt in Buckinghamshire over Covid and making sure they get access to help.
283% more people are living on low incomes this winter and claiming Universal Credit, which we know is barely enough to get by. We expect fuel poverty to increase by 40% as temperatures plunge into a bleak cold winter.
Citizens Advice Bucks provides free, independent advice that helps everyone, whatever their problem, find a way forward.
“I got help with my forms for PIP from Citizens Advice. I have very bad mental health issues, and suffer from agrophobia, as well as long term schitzophrenia, psychosis, depression and anxiety. I have been hospitalised a lot. My PIP got stopped recently with no explanation. The advisor helped me fill it in over email, and filled in the sections by interviewing me. I know I wouldn’t have been able to do it alone, it helped me to get the highest rate award". Client story