Be a lifeline to families this winter

Turn2us profile

Project by Turn2us

Be a lifeline to families this winter
We did it
On 3rd January 2022 we successfully raised £17,016 ( + est. £1374.25 Gift Aid ) with 168 supporters in 42 days

Many families can't afford the rising costs of utilities and food. You can be a lifeline to help them get through the winter.

New stretch target

There are thousands of calls into the Turn2us helpline from families who need support that go unanswered each and every month. 

You can help change that. 

£20,000 could help answer an additional 4,000 calls, ensuring that no call for help goes unanswered this Christmas season and beyond.

Help families keep warm this Christmas 

It’s been nearly two years since the start of the pandemic, but for many families life is not back to normal. In that time, 15 million people have experienced a life-changing event which resulted in financial hardship. 

Of those, half still don’t have enough money to afford basic needs like electricity, food and heating each month

With energy prices and food costs rising and the recent loss of support schemes, many families on low or fixed incomes fear that this Christmas season will be more difficult than ever.  

For them, the holiday season brings new anxieties - the higher cost of heating, larger food bills, and the inability to buy toys for their children.  

Double your impact for families


When you donate by 31st December, your donation will help twice as many families, thanks to a generous matching opportunity from our corporate partner, Royal London. They'll match all donations received up to a total of £25,000, making your gift go even further to help provide hope to families this Christmas.

Nicola’s story  


Nicola is a full-time mum and carer to three children who all have complex needs.

She worried that this Christmas, due to her son's operation and additional needs, she wouldn’t have enough money to afford her family's basic needs, much less buy even a small present for her kids.  

“This year, alongside rising costs of living, my family faced a life-changing event when our 10-year-old son, William, needed his 41st operation, removing his entire large bowel and leaving him with a Stoma bag for the rest of his life.

Suddenly, we were faced with the need to fit a medical room in our home to care for William. With the rising costs and mounting bills, it all felt like too much."

Thanks to Turn2us supporters, she was awarded a Turn2us grant. Her family was able to pay their unexpected costs to fit out the medical room for her son. 

They can now look forward to the holiday season with a bit of hope. 


About Turn2us

Since March 2020, Turn2us has helped over 3 million people claim life-saving benefits through our helpline and benefits calculator. We've offered over 8,000 financial grants to families and lobbied for lasting policy change. 

But with one in three lower income households unable to pay bills this winter and one in four with no one to turn to for financial support, there are many more families who need critical help now.  


How you can help

When you donate now your donation will be doubled, thanks to the matching fund offered by our partner, Royal London. 


When you pledge your support, you help Turn2us raise £10,000, which could answer 2,000 more calls from families who need help this winter. 

Together, we can ensure that no one has to choose between heating and eating. 

Be a lifeline to a family this Christmas with your gift today. 


Thank you! 

Nicola, William & the Turn2us team  


Note: Royal London will match all individual donations made by 11:59pm on December 31st up to a total of £25,000.  

If you have any queries or would like more information, please contact us at [email protected]  


This project offers rewards in return for your donation

£5 or more

Pledge £5

Your £5 will become £10 with our matching fund which could answer two families' calls into our helpline, offering them practical advice and life-saving support.

£10 or more

Pledge £10

£10 becomes £20 which could answer four more families' calls into our helpline.

£25 or more

Pledge £25

£25 becomes £50 with our match fund which could fund an entire week of meals for a family including a Christmas dinner.

£50 or more

Pledge £50

£50 becomes £100 which could help two families pay off their rising heating bills for an entire month.

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