Getting the most vulnerable online during COVID-19

Getting the most vulnerable online during COVID-19


raised of £50,000 target


12% 13 days left

There is an urgent need to support vulnerable adults to use the internet and stay connected during Covid-19.

There is an urgent need to support vulnerable adults to use the internet and stay connected during Covid-19.

FutureDotNow and Good Things Foundation are coordinating action through a new initiative, DevicesDotNow, targeting households who don’t have access to the internet and are digitally excluded as we face a socially distanced world gripped by COVID-19.

We can act fast to deliver devices and digital skills training to vulnerable adults around the UK. This can allow these adults to connect with their family and friends, access up-to-date health advice and essential services online.

For details of how to take part in our #4faces4devices challenge please click on the Updates tab

Why is this important?

Self-isolation and social distancing have made digital skills even more necessary in today’s world. Without access to devices or an understanding of how to use this technology, lots of people cannot access essential services and can find themselves more socially isolated from family and friends.

Many of these vulnerable people - like Mable - have been advised to self-isolate, cutting them off from the world without the digital skills and the internet access they need to keep safe. They are cut off from critical online services, from accurate health information, they can’t buy essentials online, and they can’t communicate with family and friends using video chat to see their faces. We need to act quickly and safely to help the people who would like to get connected and to become part of the digital world. We can get them a device and connectivity, and provide support (remotely) to learn how to the internet and drastically improve their wellbeing during the lockdown.

How can I help?

The DevicesDotNow campaign is asking for contributions to help buy tablets and laptops, as well as connectivity in the form of sims, dongles and mobile hotspots. Funds contributed will also be used to support community partners across the UK, enabling them to help society’s most vulnerable people to use digital technology during the pandemic.

We appreciate donations of any size as your donations can contribute to getting more vulnerable adults connected and comfortable using technology. Some examples of how your donation can help are:

  • A donation of £20 can give a vulnerable person access to the internet for one month
  • A donation of £50 can ensure that the vulnerable person has the training and support from their local community organisation to access and use their device
  • A donation of £100 can purchase a device for a vulnerable person

Donate to keep the most vulnerable people in our communities safe, healthy and connected to loved ones.

How does it work?

We purchase the devices in bulk on a national level. The devices will be distributed through a network of community partners who specialise in supporting vulnerable people in our society. These community partners will provide support and training to the households that receive the devices.  By partnering with trusted community organisations, we can work right at the centre of communities to provide remote support to those who would benefit the most. 

Working with our existing funding partners, we have already been able to distribute 1,700 devices to people like Mabel. By donating to our initiative you can help to expand our reach and get more vulnerable adults connected during Covid-19. 

How your money is spent 

100% of your donation will help individuals most in need; supported by a network of community organisations. 

  • 50% of your donation will buy tablets, smartphones and laptops, as well as connectivity in the form of sims, dongles and mobile hotspots.
  • 50% of your donation will go to local community organisations to provide remote support on how to use the devices.

 Our staff time will be provided in-kind during this appeal due to the urgency.

 If you are a registered UK tax-payer please click ‘gift-aid’ on the page so that we can claim an additional 25% to add to your donation to support more people. 

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