Payment options

Set up payment options

To start raising funds for your project, you need to set up payment options for your backers. We offer two payment options and we recommend giving your community more than one option to make pledging as easy as possible.

1. Accept card payments with Stripe

Stripe is a simple, easy to use payment system that is available for projects based in 20 countries and accepts worldwide payments. 

2. Use PayPal

People have the option to pay with a PayPal account or a credit/ debit card. PayPal available makes payment possible in over 203 countries. 

Setting up Stripe

Stripe is the easiest and fastest way to accept credit or debit card payments on your project.

Can I use Stripe?

Currently project owners can setup an Stripe account in over 20 countries (including UK & USA) for the full list of supported countries, visit the Stripe website.

How long does take to set up?

You can make a Stripe account in a few minutes, simply visit their website to register.

What are the fees involved?

Stripe charges 1.4% and 20p per pledge for any European cards and 2.9% plus 20p per pledge for any non-European cards. 

Visit our fees section for additional information about our fees.

How long does it take for Stripe to process funds?

For 'All or nothing' projects, if you hit your target by your close date Stripe will deposit your project funds into your linked bank account within seven working days.

For 'Keep what you raise' projects, Stripe will deposit your project funds into your linked bank account within seven working days of your project close date.

For 'Instant payment' projects, Stripe will deposit your project funds into your linked bank account weekly.

For 'Forever funding' projects, Stripe will deposit your project funds into your linked bank account weekly, the first deposit will take place seven days after you launch.

Setting up PayPal

PayPal supports crowdfunding projects by providing a straightforward and secure online payment service in 203 countries.

  • You can set up a PayPal account by clicking here.
  • Before you can link your Paypal account to your project, you will need to verify your PayPal account.
  • For 'All or nothing' projects, if you hit your target by your close date we transfer the pledged money (fees are automatically transferred to Crowdfunder) to your PayPal account - usually within one working day.
  • For 'Keep what you raise' we transfer the pledged money (fees are automatically transferred to Crowdfunder) to your PayPal account - usually within one working day of your project close date.
  • For 'Instant payment' projects we transfer the pledged money immediately (fees are automatically transferred to Crowdfunder) to your PayPal account.
  • For 'Forever funding' projects we transfer the pledged money (fees are automatically transferred to Crowdfunder) to your PayPal account, the first deposit will take place seven days after you launch.
  • Find out more what PayPal has to say about crowdfunding.

To avoid any potential delays, we recommend that your PayPal account meet these criteria and we'll tell you how to get these setup below.

  • Your PayPal account needs to be verified.
  • Your email address must be confirmed.
  • If you are overseas, you'll need to set your account to be able to accept GBP.
  • PayPal places a number of limitations on 'individual' accounts. We recommend, in order to accept credit and debit card payments from backers your PayPal account must be a Premier or Business account, its free to upgrade.
And as promised, here are instructions on how to get each element setup:
  • Click here to visit PayPal and learn how to get verified. In the UK getting verified usually takes between two hours and two working days. However, depending on your country, it may take several days so please make sure to plan accordingly if you are on a tight deadline for receiving the funds. If your account is pending verified status with PayPal, you will not be able to add your PayPal account to your project, and thus you won't be able to receive contributions via PayPal on your project. Once your account is fully verified you can add it to Crowdfunder.
  • Click here to visit PayPal and learn how to confirm your email address
  • Activate your funding currency: Log in to your PayPal account and go to 'My Account ' > 'Profile' and click 'My Money'. Under the 'Financial Information' section, click on 'Currency Balances'. Select your funding currency (e.g. GBP) from the 'Select new currency' drop-down menu. Hit the 'Add Currency' button. 
  • Upgrade to PayPal Premier or Business (it's free). Log in to your PayPal account and go to 'My Account '. 
Upgrading to Premier takes only a few seconds. However, in some jurisdictions a business upgrade may take a few days and may require you to upload ID like proof of address or a scan of your passport.

We recommend you upgrade at the beginning of your campaign in order to avoid delays in receiving pledges via PayPal.

Upgrading also has the advantage of lifting restrictions that PayPal may have applied to your account (e.g. the maximum amount that can be collected or withdrawn).

One last thing
If you receive an error message that states that your country is not enabled to receive payments, your PayPal account may be located in a country that PayPal is unable to receive funds with. For a complete list of country-specific PayPal restrictions, see: www.paypal.com/worldwide

Need more help?

Still need to know a little more? Crowdfunding has its challenges but don't worry, we're here every step of the way. Get in touch with one of our experts.

Drop us a line

At support@crowdfunder.co.uk.

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