Senior Crowdfunding Coach

Where Ideas Matter!

Crowdfunder is the UK's #1 crowdfunding platform

Crowdfunding has the extraordinary potential to connect individuals, communities, charities and businesses to improve lives one idea at a time.

And we've worked with thousands of projects to turn their great ideas into a reality!

Projects come in all shapes and sizes, and hundreds are added each day, but at the heart of each project is an amazing story, a unique idea and the awe inspiring group of people who strive to make the world a better place. And beyond that, there is a small and dedicated team, ready to help the crowd out in making their ideas happen.

So... have we got your attention?

We hope so because we have some exciting news share!

Very soon we will be launching Crowdfunder in Scotland and we are recruiting right now!

Please reach out to us jobs@crowdfunder.co.uk with an up to date CV and a cover letter detailing why you believe you are the right candidate to join our new team based in central Scotland.

We will be moving fast, so please let us know your availability and any notice period you may have. Although you will be predominately based from home, ability to travel is essential.

New role:

Senior Crowdfunding Coach

The primary focus Crowdfunder Senior Coach is the overall support of the Crowdfund Scotland team, whose job in turn is to  to help projects to run a successful crowdfunding campaign, and maximise the amount of funding raised by participants. The coach's also have a key outbound role, contacting potential projects and recruiting partners that in turn deliver projects. The ideal candidate will be passionate about helping people crowdfund better!

Crowdfunder exists to tackle society’s challenges by making ideas happen.Together we want to change the world, inspire the crowd and be a good business.

We are an organisation with a social purpose and deeply passionate about society’s challenges.  We believe that everyone in the UK is a philanthropist in the making and they should have the power to make positive change in their communities.  

Senior Crowdfunding Coach reports to

As a member of our Crowdfunder Team you will report to Sami Mauger the Head of Coaching and Project Innovation based at our Newquay HQ.

Location

You will be based in Central Scotland and work remotely from home, travelling to our work hub in Stirling when required.

Work hours

Normal office hours are 9.00am-5.30pm. 

Responsibilities and Duties

Are you ready to change the world?

As a member of the Crowdfunder Coaching Team you will play a vital role in success of our customers’ projects. Our Coaches mentor new and existing projects through the crowdfunding process, and will become the primary contact for project owners providing them with advice, guidance and assistance.

Our Coaches work closely with all departments and help to develop campaign strategies that enable our customers to meet  and exceed their funding goals. You’ll be key to creating and implement best practices, developing success metrics along the way. Building strong relationships is a vital ingredient to drive repeat customers project/campaigns, while acting as customer advocate and relationship manager internally with Crowdfunder.

There will be times when you need to troubleshoot technical problems and answer support questions for clients. On the flip side you will also get the opportunity to showcase your talents in public, participating and hosting Crowdfunder presentations and events. Our teams work closely together, so your input into the marketing plays a big role in the create materials with use (docs/presentations/videos) to assist project owners and partners.

You will directly and indirectly be responsible for the following areas.

Senior Role Specific:

  • Reporting all activities of Crowdfunder Scotland to Head of Coaching (Sami Mauger)

  • Lead and be the direct report for entire Crowdfunder Scotland Team

  • Lead Crowdfund Scotland Accelerator Programs (minimum 5 per year)

  • Run 10 awareness raising, training or support events to be held across the region each year

  • Hold additional drop in sessions, meeting in their specific locations (minimum 1 per month)

  • Hold One to One coaching with Crowdfund Scotland team

  • Attend / host monthly team meetings including training  session where applicable

Other Areas:

  • Manage client activity effectively and accurately within the pipeline management system to maximize all existing and new opportunities.

  • Meet monthly/quarterly targets

  • Identify, potential projects and partners based on Crowdfunder data intelligence. 

  • Attend events and public speaking engagements as needed.

Requirements:

  • Great communication skills - telephone, email and face to face.

  • Good IT skills with an ability to quickly learn and utilise new technology

  • Passion for making a positive impact on the world 

  • Ability to thrive in a fast-paced start-up environment;

  • Ideally, candidates will have experience running a crowdfunding or fundraising campaign. 

Required competencies

Core competencies needed to be demonstrated by every employee at Crowdfunder.

  • Customer Focus: is dedicated to meeting the expectations and requirements of internal and external customers – gets first hand customer information and uses it for improvements in products and services

  • Drive for Results: can be counted on to exceed goals successfully - steadfastly pushes self and others for results – acts with customers in mind

  • Dealing with Ambiguity: can effectively cope with change – can shift gears comfortably – can decide to act without having the total picture  

  • Peer relationships: is seen as a team player and is cooperative – easily gains trust and support of peers – encourages collaboration – can be candid with peers

  • Time management: uses his/her time efficiently – values time – gets more done in less time than others

  • Learning on the Fly: learns quickly when facing new problems – open to change – experiments and will try anything to find solutions

  • Understanding Others: understands why groups do what they do - Picks up the sense of the group in terms of positions, intentions and needs - Can predict what groups will do across different situations

Specific additional competencies for position

  • Directing Others: Is good at establishing clear directions – Sets stretching objectives – Distributes the workload appropriately – Maintains two-way dialogue with others on work and results – Brings out the best in people – Is a clear communicator

  • Building Effective Teams – Creates strong morale and spirit in his/her team – Shares wins and successes – Fosters open dialogue – Defines success in terms of the whole team

  • Patience – Listens and checks before acting – tries to understand the people and the data before making judgements and acting – is tolerant with people and processes

  • Motivating Others – Creates a climate in which people want to do their best – can motivate many kids of direct reports, team and/or project members – empowers others – can assess each person’s hot button and use it to get the best out of him/her

  • Innovation Management – Is good at bringing the creative ideas of others to market – has good judgement about which creative ideas and suggestions will work – has a sense about managing the creative process of others – can facilitate effective brainstorming

  • Presentation Skills – Is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports and bosses.

Experience and qualifications 

  • Education level - degree or higher level qualification preferable - will consider Diploma or NVQ candidates

  • Experience - coaching, teaching, education or knowledge transfer preferable

  • Specific skills - excellent people and communication skills, organisation skills essential

  • Personal characteristics - socially skilled, positive and enthusiastic, you will have the gift of inspiration and patience

  • Physical abilities - you will be able to travel across Scotland, ideally able to drive a car or catch public transport

  • Confident user of software including Mac Apps and Google Chrome.

A good business

It’s a highly commercial operation, but it’s also a caring one. We recognise that when an employee walks into the office at the start of a working day, they don’t suddenly take leave of their families, their responsibilities, their passions and hobbies.

So, don’t expect a stuffy, corporate environment.  We work smart. We have a commercial concentration that is second to none and our focus is on enabling our Project owners to achieve their targets and outcomes.

That takes a certain sort of ambition and determination and it’s built into our unique DNA.  We have a vibrant, intuitive way of doing business that makes working at Crowdfunder lots of fun.

Please reach out to us jobs@crowdfunder.co.uk with an up to date CV and a cover letter detailing why you believe you are the right candidate to join our new team based in central Scotland.