London Citizens Advice

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Project by Citizens Advice

We did it
On 26th November 2024 we successfully raised £520 with 13 supporters in 84 days

Fundraising for London Citizens Advice

About London Citizens Advice:

We can all face problems that seem complicated or intimidating. At London Citizens Advice, we believe no one should have to face these problems without good quality, independent advice.

London Citizens Advice is a newly set up charity, bringing together 28 local Citizens Advice offices across London. Whilst each member retains their own independent charity, by working more closely together, we can better meet Londoners’ needs, and improve outcomes for our community.

Together we’re working to enhance the accessibility and reach of advice services across London, at the same time as influencing local and national policies to address systemic issues affecting the diverse communities of London. Across London we are seeing increased demand for our services and we’re not able to support everyone that needs us. People in our community are coming to us with more complex issues that are taking longer to resolve, stretching our capacity even further.

Impact in numbers

  • We help over 200,000 people every year - that’s almost 500 people every day.
  • Our partnership with the Greater London Authority and the London Legal Support Trust increases the capacity of advice services across London, supporting  an additional 39,000 Londoners with advice and information over its first 18 months.

How your fundraising will help

With your help we can support the people that need us most. The donations we receive will go towards our area of greatest need - helping more Londoners with the problems they face today, while also empowering them with the knowledge and tools to solve their own problems in the future.

  • £10,000 could enable a London-wide volunteer recruitment drive, increasing the number of trained volunteer advisers supporting people across London
  • £25,000 could fund a brand new pro-bono legal clinic so that more Londoners can access specialist legal advice
  • £50,000 could launch a pan-London ‘second tier support’ service to help resolve more complex cases that local offices may not have the right expertise to deal with
  • £150,000 could help us to pilot (and then subsequently roll-out) new AI-powered case note tools, freeing up advisers time so they can see more people coming to us for help each week. Our plan is to enable trials of various products, allowing us to test and configure the tooling to meet our needs. If successful, this is likely to half the time taken to follow up our calls and enable a 30-40% increase in capacity to support more people across London

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