In this role you'll get to:
Work with and nurture our growing community of Crowdfunders - owning the content and interaction journey through email, social media and online content
Identify and prioritise the optimisation of various user journeys creating higher levels of engagement and conversions
Write creative and engaging copy
Produce social media content (images, videos etc)
Define success metrics, track key business and usage analytics
Articulate a clear customer engagement vision and strategy
Plan and execute against the roadmap, refining and iterate as needed