Partner Funds Support Executive

Role

At Crowdfunder, we are a highly commercial operation, but it’s also a caring one. We recognise that when an employee walks into the office at the start of a working day, they don’t suddenly take leave of their families, their responsibilities, passions, and hobbies. So, don’t expect a stuffy, corporate environment. 

Working on the partner side of the business you'll support the partner account team to ensure that projects are matched with the relevant partner funds they need to make their crowdfund successful and fund distribution targets are met.

Crowdfunder has a relatively small and highly effective team to support a rapidly growing business in a fast-changing environment. This is an opportunity to be part of a team that is both partner and project-owner centric. We want to continue to deliver a focus on partner success but need to scale the team to be able to respond to the opportunity at hand.

As an important part of the partnerships team you would get experience working with friendly and focused individuals that aim to continue the success of our business and maintain a focus on the partner base in a rapidly changing environment.

Responsibilities

Identify and support potential projects on the Crowdfunder platform, eligible for partner funds

Work closely with the campaigns team to identify opportunities for multiple match funding

Ensure extra funds are released within a reasonable timeframe

Work closely with volunteer groups to identify potential projects locally

To ensure your partner funds are supporting key projects

Reporting on applications numbers across all funds

Setting up pledges and pledging as needed

Work with the team to make clear the extra funding offer on the platform, e.g. updating guides

Testing extra funding works correctly with new platform releases

Increase extra funding visibility

Understanding of the remit of funds

Work collaboratively with internal team and sales to design client delivery plan

Liaise with partner and third party escrow services to set up and manage partner wallet

Prospect targeting (based on heat map/existing targets)

Support account managers with existing partner requests e.g. organising reports

Regular account management progress calls 

Coordinating partner/external reporting and project case studies

Liaise with internal Crowdfunder team to deliver partner campaign

Progress applications for second tier funds

Recording actions/requirements

Upselling products

General administrative duties

Qualifications & experiences

Strong interpersonal and presentation skills

Excellent written and verbal communication skills

Good administration and IT skills

Ability to prioritise and multitask

Comfortable dealing with clients in person and on the phone

Confident use of remote communication tools, e.g. Microsoft teams

Proven understanding of client care

Ability to relate to a wide range of people at all levels

Ability to work well independently and manage time effectively

Proven numeracy ability

Good problem solving skills

Apply for this job

If you're interested in this position, please reach out to us via email to jobs@crowdfunder.co.uk with an up to date CV and a cover letter detailing why you believe you are the right candidate to join our team based in Cornwall.