IT Support For The North East Older Generation

by DP Digital Services Ltd in Sunderland, England, United Kingdom

IT Support For The North East Older Generation
Not quite
Unfortunately this project was not successful.

The global COVID-19 pandemic has created a very uncertain landscape for  millions of British small businesses, we are here to help.

by DP Digital Services Ltd in Sunderland, England, United Kingdom

The global COVID-19 pandemic has created a very uncertain landscape for  millions of British small businesses, which is going to make it very challenging for businesses to survive. 

By April 2020, the UK Government's current policy is that all public services will go online for access and be 'digital by default'.  Already applications for blue badges, free bus passes, help with council tax and housing and many other services are entirely online.  Research by Age UK, Ofcom and the Good Things Foundation has found that older people are disprortionately likely to struggle with this change as many do not own a computer or have internet access and lack digital skills and confidence.

Our project will build the skills and confidence of older people through providing informal learning and support at their own pace so they can independently access online services. We will run a series of weekly 'digital drop-in' groups across Sunderland and the North East to encourage people to get to grips with technology at their own pace.  We will encourage people to bring their own devices (e.g. laptops, smart phones) to these for help but we will also provide a number of tablet PCs and a portable wi-fi device so we always have internet access.

For people with mobility issues, we will offer a one-to-one home visit service where people will be offered a bespoke service, usually over about 10 sessions, again at their pace and according to their interests.  We will again offer to lend people tablet PCs and a portable wi-fi device if they do not have their own technology.

The aim is to improve the IT skills and confidence of older people so they can do more for themselves, accessing services online.

Rewards

This project offers rewards in return for your donation.

£10 or more

£10 Donation

Spare us a tenner to help a business you love get through whatever COVID-19 sends our way. We are aiming to eliminate the stigma around helping the older generation get online for the help they need.

Got an idea like this?

Our crowd has raised over £70 million for bright ideas and good causes.