For 22 years we have offered a dedicated Black, Asian & Minority Ethnic Project which delivers advice on all legal matters such as Debt, Housing, Welfare Benefits, Employment etc. in Bangladeshi and Arabic, which are the two biggest ethnic minorities in South Tyneside. We are able to advise them on all their rights and also their responsibilities which leads to greater social and financial inclusion and cohesion. Below are comments from our users obtained during an independent evaluation, which tells our story better than we can.
‘Without the project I would have lost everything. The project gave me help on Domestic Violence. I could trust the workers and they listened to me and helped me. No-one listened to me’. (Female beneficiary)
‘Approaching the council and other services is difficult. As a consequence of using the service I feel more confident in approaching hospitals and the council. If the service was not here I would get no help.’ (Male beneficiary)
‘I have lived here for over 30 years. Until this project there was no professional advice. Before the project the only help I got was from within my community.’ (Male beneficiary)
'Having workers who understand my culture and language made it easier to explain what my problems were. I could trust them'. (Female beneficiary)
BAME residents are disproportionately affected by unemployment and disadvantage and even Covid-19 and its affects. This project promotes equality of opportunity and empowers beneficiaries to become more included with advice and information being our tools to achieve this.