Supporters can pledge on a project using all major international credit/debit cards. Simple.
When you make a pledge on a project, the money will leave your account immediately. Your money will be held in escrow until the project closes successfully. Only once the project closes successfully will the money raised be transferred to the project owner.
Your money will not be transferred to the project owner until the project closes successfully. If the project doesn't close successfully then you will be refunded within 5 working days of the project closing. Examples of where this would happen are if the project is on our 'All or nothing' funding option and doesn't hit target or they cancel the project for one reason or another.
You can cancel any of your pledges from the 'My Pledges' section of your Crowdfunder profile (up to 24 hours before a project closes). This also removes you from the project's supporter list.
Please note - If you have used 'Guest Checkout', you will need to follow the link in the 'Thanks for your pledge' email and signup as a full member to be able to manage your pledges.
Most project owners will give you the option of pledging anonymously on their project. This means your user name will not appear publicly. To do this, simply tick the ‘Pledge anonymously’ box when making your pledge.
Please note - Project owners will still receive your contact information.
You can manage any of your pledges from the 'My Pledges' section of your Crowdfunder profile. To make a pledge anonymous, simply tick the 'Pledge anonymously' box, or un-tick it to make your pledge public.
Please note - If you have used 'Guest Checkout', you will need to follow the link in the 'Thanks for your pledge' email, and signup as a full member to be able to manage your pledges.
If you pledged on a project in 2017 or before, you will have been charged when the project closes. However, this has now changed so that payment is taken straight away when you make the pledge. However, if the project isn't successful you will be refunded as stated above.