Payment options

How you will get paid

You will receive your pledge payments once your project has closed successfully. With ‘all or nothing’ funding, a project is only successful if it hits it’s target. With ‘keep what you raise’, all projects that raise any funds are considered successful. 

Stripe – If you set up a Stripe account when adding your bank account details, your pledges will be deposited into your Stripe account in individual payments and usually arrive within 24 hours or within 7 working days. Once your project has closed you will be able to log into your Stripe account to check the status of the payments. 

Crowdfunder Payments - Project supporters will be charged at the time of making the pledge and the funds will then be transferred to the project owner once the project closes successfully. Payments will be transferred into your bank account between 5 - 7 working days.

What are your fees and when am I charged?

The following fees will be collected from your funding total: Crowdfunder’s 5% fee and a payment processing fee of 3%. Please note the fees are inclusive of VAT. All fees will already have been taken by the time the funds arrive in your account. If your project does not collect any money, you will not be charged any fees. 

Crowdfunder’s fee allows us to work with projects that tackle society’s challenges, by making ideas happen. 

Crowdfunder fee: 5%

Payment processing fee: 3%

Previous fee structure

For projects launched before 25th January 2018, our previous fee structure will apply if you signed up to a Stripe account.

Crowdfunder fee: 5% plus VAT

Stripe payment processing fee: 1.4% plus 20p per pledge for any European cards

                                                      2.9% plus 20p per pledge for any non-European cards

All fees will already have been taken by the time the funds arrive in your account. If your project does not collect any money, you will not be charged any fees.

Need more help?

Still need to know a little more? Crowdfunding has its challenges but don't worry, we're here every step of the way. Get in touch with one of our experts.

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