I am trying to raise money for my dog who needs a new knee, we had him insured but they wouldn’t pay out for him. When we first got Bentley he was insured with somebody else. We took Bentley to the vets for his jabs and they noted down that he had bad knees but didn’t tell us about it. We then changed Bentley to the insurance company that we use for our other animals without knowing. Years later when we knew about it and tried to get the operation done they wouldn’t pay out. He is in pain everyday.