We have developed the business into a Community based outlet, much like the Wetherspoons model of ‘all branches being operated on a standard model, but they all reflect the local character of the area’. The model is also designed to create an ambiance and environment that is loved by the staff and customers. We take staff and customer and engagement very seriously, after all, these are the people who support and develop our business.
The mission for our business is to:
Our focus is on growing our business while delivering positive change in our communities and operating with respect to our environment.
The World Coffee Portal forecasts that the UK coffee shop landscape will undergo a transformation in 2020, called the ‘5th Wave’ with operators who will disrupt the status quo with innovative branding and customer service ideas. Tolgate is one of these operators, infusing and blending the style of a traditional ‘café’, with an upmarket ‘coffee lounge’, and expanding the role, services, and products of retail into education, community, and sustainability.
In today’s world of uncertainty in the job market, owning your own business will give you the opportunity to create your own journey. With an established brand and model, and with the support of an experienced team alongside you, you will already be off to a flying start. Owning your own business transforms your life and perception of the world. You can create the environment in which you want to work, be surrounded by the people you want to be surrounded with, and set the bar on what you want to achieve.