Crowdfunding Coach - UK wide

Where ideas matter! 

Crowdfunder is the UK's #1 crowdfunding platform

We have some exciting news share!

We are looking for an outstanding individual to join our coaching team. This individual will have a specific interest in supporting female entrepreneurship. 

Please reach out to us jobs@crowdfunder.co.uk with an up to date CV and a cover letter detailing why you believe you are the right candidate to join our team.

We will be moving fast, so please let us know your availability and any notice period you may have. Although you will be predominately based from home, ability to travel is essential.

Crowdfunding Coach - UK wide

1 year fixed-term contract, with possible extension to 3 years

The primary focus of a Crowdfunding Coach is to help projects to run a successful crowdfunding campaign, and maximise the amount of funding they raise. The coaches also have a key outbound role, contacting potential projects and recruiting partners that in turn deliver projects. The ideal candidate will be confident, personable and motivated by helping people to make their ideas happen. There will also be a specific interest in supporting female entrepreneurship. 

We are an organisation with a social purpose and deeply passionate about society’s challenges.  We believe that everyone in the UK is a philanthropist in the making and they should have the power to make positive change in their communities.  

Crowdfunding Coach reports to

As a member of our coaching team you will report to into the Head Coaching and Project Innovation for Crowdfunder, based in our HQ in Newquay.

Location

You will be based in the UK, working from home and travelling to meetings and events across the UK when required. We are particularly interested in hearing from individuals in Scotland or Northern Ireland.

Work hours

Normal office hours are 9.00am-5.30pm. Please note that this role is full time and for one year initially. 

Responsibilities and Duties

As a member of the Crowdfunder Coaching Team you will play a vital role in success of our customers’ projects. Our Coaches mentor new and existing projects through the crowdfunding process, and will become the primary contact for project owners providing them with advice, guidance and assistance.

Our Coaches work closely with all departments and help to develop campaign strategies that enable our customers to meet  and exceed their funding goals. You’ll be key to creating and implement best practices, developing success metrics along the way. Building strong relationships is a vital ingredient to drive repeat customers project/campaigns, while acting as customer advocate and relationship manager internally with Crowdfunder.

There will be times when you need to troubleshoot technical problems and answer support questions for clients. On the flip side you will also get the opportunity to showcase your talents in public, participating and hosting Crowdfunder presentations and events. 

You will directly and indirectly be responsible for the following areas.

Responsibilities:

  • Reporting all activities to Head of Coaching & Project Innovation.

  • Contribute to all Accelerator programmes.

  • Run awareness raising, training and support events across the country.

  • Manage project activity effectively and accurately within a pipeline management system to maximise all existing and new opportunities.

  • Meet monthly/quarterly targets.

  • Identify, potential projects and partners based on Crowdfunder data intelligence. 

  • Attend events and public speaking engagements as needed.

Required competencies

Core competencies needed to be demonstrated by every employee at Crowdfunder

  • Customer Focus: is dedicated to meeting the expectations and requirements of internal and external customers – gets first hand customer information and uses it for improvements in products and services

  • Drive for Results: can be counted on to exceed goals successfully - steadfastly pushes self and others for results – acts with customers in mind

  • Dealing with Ambiguity: can effectively cope with change – can shift gears comfortably – can decide to act without having the total picture  

  • Peer relationships: is seen as a team player and is cooperative – easily gains trust and support of peers – encourages collaboration – can be candid with peers

  • Time management: uses his/her time efficiently – values time – gets more done in less time than others

  • Learning on the Fly: learns quickly when facing new problems – open to change – experiments and will try anything to find solutions

  • Understanding Others: Understands why groups do what they do - picks up the sense of the group in terms of positions, intentions and needs - Can predict what groups will do across different situations

Specific additional competencies for Crowdfunding Coach position

  • Patience: Listens and checks before acting – tries to understand the people and the data before making judgements and acting – is tolerant with people and processes

  • Motivating Others: Creates a climate in which people want to do their best – can motivate many kids of direct reports, team and/or project members – empowers others – can assess each person’s hot button and use it to get the best out of him/her

  • Innovation Management: Good at bringing the creative ideas of others to market – has good judgement about which creative ideas and suggestions will work – has a sense about managing the creative process of others – can facilitate effective brainstorming

  • Presentation Skills: Effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports and bosses.

  • Communication skills: Confident and personable via telephone, email and face to face.

  • Digitally minded: Comfortable in a digital environment, ability to quickly learn and utilise new technology.

  • Crowdfunding experience: Ideal candidates will have past experience running a crowdfunding or fundraising campaign. 

Experience and qualifications

  • Education level - degree or higher level qualification preferable - will consider Diploma or NVQ candidates

  • Experience in coaching, teaching, education or knowledge transfer preferable

  • Physical abilities - you will be able to travel across the UK, ideally able to drive a car to more remote locations.

  • Confident user of software including Mac Apps and Google Chrome.

A good business

It’s a highly commercial operation, but it’s also a caring one. We recognise that when an employee walks into the office at the start of a working day, they don’t suddenly take leave of their families, their responsibilities, passions and hobbies.

So, don’t expect a stuffy, corporate environment.  We work smart. We have a commercial concentration that is second to none and our focus is on enabling our project owners to achieve their targets and outcomes.

That takes a certain sort of ambition and determination and it’s built into our unique DNA.  We have a vibrant, intuitive way of doing business that makes working at Crowdfunder lots of fun.

Please reach out to us jobs@crowdfunder.co.uk with an up to date CV and a cover letter detailing why you believe you are the right candidate to join our team.