Available in Lancashire
Going National in 2020
Disabled and Elderly Plumbing and Heating Emergency Repairs
24 hour Free Repairs callout service
Totally FREE in winter time
25% capped labour charge in summer
All materials covered
FREE plumbing and heating repairs
Hot water repairs
When an Elderly or disabled person is faced with a Gas leak or Water leak it can be a traumatic time for them to face, they need to find a company to repair this as fast as possible to keep them safe.
The cost of this can be a big burden even if they can afford this, they can easily be taken advantage of because of their age or disability.
If the heating or hot water fails this can effect their health pretty quickly, so action needs to be taken so they can stay well and healthy in the cold and icy weather.
We at Depher believe that the elderly and disabled should not pay at all, especially during the winter time because the cost of heating their home can be high and most of them go without food so they can stay warm.
In the summer months a lot of the elderly and disabled want to contribute so we agreed that they could pay 25% of the labour charges.
This would then raise funds for the winter initiative and is kept in the Depher Company account at Lloyd's Bank.
When you go to a property ( We have been to over 1300 ) and you can see the struggle and worry that the elderly face as well as the disabled, it makes you open your eyes to the real problems that are in our community.
If a person who is not elderly or disabled is faced with a plumbing and heating issue, we can deal with the cold for a few days or maybe a week, we can raise funds through working and then get the boiler or plumbing repaired.
Anyone who is elderly or disabled cannot go to work and find it hard to find the funds for what can be a very expensive repair.
That is when they can be in a very vulnerable position and their safety as well as their life can be put in real danger.
We visited a property in Burnley, Lancashire
He asked for a second opinion
THAT WAS THE DAY DEPHER WAS BORN
We visited a property in Padiham, Lancashire
This Lady had no finance and had gone through a very traumatic time.
She is 82 years of age and was contemplating SUICIDE because she could not afford a New boiler because her boiler
was beyond repair.
She is still with us and loves her new boiler.
We visited a property in Waterfoot, Lancashire
This lady was not elderly nor Disabled
She came out of a very violent and controlling marriage.
Her mother called us after seeing the DEPHER advert because she had no were else to turn.
The lady had 3 young children and she was suffering with anxiety and nerves after the bad time with her ex husband, she was scared of everyone.
We got to the boiler in time because the gas valve was leaking GAS in the boiler and the flue was from 3 different boilers and held together with wallpaper and paste.
She and her children are safe and happy with the new boiler that we MADE the landlord install, we went and inspected the install and it was a good and safe installation.
We visited a property in Wigan, Lancashire
This elderly man could not afford to eat, never mind afford a bill for his boiler repair
His back boiler was in a poor state of service
We attended and give the boiler a good strip down and service with a new thermo-couple.
He is now safe and warm, using his small income to keep him with food.
These are but a few of the hundreds of properties and calls we receive during the year, it breaks my heart that so many are left to suffer in silence, last year over 50 thousand elderly people died in the winter because of the cold in the UK.
This should not be happening
In the UK there are over 16.3 million elderly and disabled people that rely on their heating and hot water and live on the funds they have saved or that have been given to them.
This number rises and falls every year.
A survey shown that 78% are overcharged every year and 66% are scared to ask for help as they do not want to be tricked into paying over the odds for any repairs.
Why are we asking for support
We need support so we can get to as many as possible if not all
It can be pretty expensive for parts that are needed in the repair of plumbing and heating appliances, saying this we do NOT charge labour so the funding that we raise is only used for materials.
The elderly and disabled people that call could be in a position were their safety and life rely on the outcome of just a call to DEPHER or any other plumbing and heating supplier.
We want to be available and in a position to say yes all the time, knowing that your donation is there to keep them alive.
A phone call from a vulnerable person can come at any time of the day or night
We are ready to get to these vulnerable people and assist with keeping them safe and warm.
Imagine for one moment the happiness that you can help to deliver to an elderly person or disabled person
someone like your Grandmother or Grandad
Somebody like your Mother or Father
SOMEONE THAT NEEDS REAL HELP WITHOUT THE WORRY OF COST
THE ELDERLY AND DISABLED ARE IN NEED OF REAL HELP
SINCE 2017 WE HAVE HELPED OVER 1300
BUT WE ARE STRUGGLING AND NEED YOUR HELP
CAN YOU PLEASE HELP YOUR COMMUNITY
YOU CAN VISIT US ON
RESPECT IS DESERVED IN SO MANY WAYS, WHO WOULD WE BE WITHOUT THEM
IN THE WINTER WE WILL BE HAVING FUN AND CREATING MEMORIES WITH OUR FAMILIES
LET US NOT FORGET ABOUT THE
ELDERLY AND DISABLED