WHO WE ARE
AbilityNet provides free IT support for disabled and older people, helping them to use technology at home so they stay connected and achieve their goals online.
My name is Chris Grant - I'm an AbilityNet ITCanHelp Volunteer and the Area Coordinator for AbilityNet's volunteers in Scotland. I'm nominated for the Tech4Good Digital Volunteer of the Year Award for my work as a volunteer - in just over a year I have recruited 25 volunteers with a further 25 currently in the recruitment process. Year-to-date AbilityNet's Scottish volunteer team have supported 137 disabled and older people - compared to 22 for the same period in 2018. In supporting this campaign you are helping AbilityNet on our mission to make the digital world accessible to all, and you are also supporting me to win the Tech4Good People's Award which is voted for by the public.
WHAT WE DO
A nationwide network of 300+ carefully selected and vetted AbilityNet information technology (IT) volunteers visit clients in their own homes and support them with their technology, whether it’s a laptop, computer, tablet or smartphone. As well as diagnosing and fixing most computer related problems, volunteers help with sending and receiving emails, using the internet, installing new hardware and software and giving impartial advice on equipment and software.
HOW WE HELP
AbilityNet's amazing network of volunteers help older disabled people to use technology to achieve their goals. We can come to you in the comfort of your own home or assist remotely to help you overcome any challenges you are facing in the digital world. For more information about our IT support at home services visit the AbilityNet website.
Watch our video to understand how our volunteers harness the power of technology to change lives. Meet Myles who has put technology solutions in place for Maggie to continue her work as a writer with macular degeneration:
We helped Tessa keep in touch with friends
Tessa is an older lady who lives in London and first made contact with Abilitynet in November 2014 after hearing about us from Age UK. She was struggling to use a computer she'd recently bought so our volunteer Clive got in touch and arranged a home visit.
Clive talked Tessa through exactly how to best use her computer to enhance her everyday life and gave brilliant advice on a new webcam that would be compatible with her existing hardware. The help has been particularly useful in opening up contact with Tessa's friends in Canada who she now talks to via video call on a regular basis.
Tessa recommended our service to her sister who was buying a new computer and needed help and advice to set it up as she has a disability. “I’m so thrilled! AbilityNet's volunteer services are a wonderful thing to have for people like my sister and me.”
We helped Jim join the 21st Century
Jim is registered blind and lives in Northern Ireland. Before he met our volunteer Malcolm he was afraid to switch on his computer.
Malcolm provided unwavering support over a long period of time. Using his knowledge and expertise he helped Jim with a whole host of IT solutions including screen reading software JAWS and offered guidance on memory stick use, how to download voice files and carry out basic functions on his smartphone using VoiceOver.
Jim is now competent and confident to use his PC on a stand-alone basis with only occasional help required. He can communicate more effectively with university support providers and this has greatly enhanced the benefit of the support received.
Jim is delighted: “I am now integrated into the 21st century," he says, "and can organise my business and social affairs accordingly. I wish to acknowledge my heartfelt gratitude to AbilityNet's ITCanHelp volunteer services and to Malcolm in particular. His help has greatly enhanced my quality of life in retirement.”
HOW YOU CAN HELP?
By donating you can help us to continue to help disabled and older people stay connected in this ever changing digital world.