The following fees will be collected from your funding total: Crowdfunder’s 5% fee and a payment processing fee of 3%. Please note the fees are inclusive of VAT. All fees will already have been taken by the time the funds arrive in your account. If your project does not collect any money, you will not be charged any fees.
Crowdfunder’s fee allows us to work with projects that tackle society’s challenges, by making ideas happen.
Crowdfunder fee: 5%
Payment processing fee: 3%
For projects launched before 25th January 2018, our previous fee structure will apply if you signed up to a Stripe account.
Crowdfunder fee: 5% plus VAT
Stripe payment processing fee: 1.4% plus 20p per pledge for any European cards
2.9% plus 20p per pledge for any non-European cards
All fees will already have been taken by the time the funds arrive in your account. If your project does not collect any money, you will not be charged any fees.
You will receive your pledge payments once your project has closed successfully. With ‘all or nothing’ funding, a project is only successful if it hits it’s target. With ‘keep what you raise’, all projects that raise any funds are considered successful.
Stripe – If you set up a Stripe account when adding your bank account details, your pledges will be deposited into your Stripe account in individual payments and usually arrive within 24 hours or within 7 working days. Once your project has closed you will be able to log into your Stripe account to check the status of the payments.
Crowdfunder Payments - Project supporters will be charged at the time of making the pledge and the funds will then be transferred to the project owner once the project closes successfully. Payments will be transferred into your bank account between 5 - 7 working days.
There are two different funding methods for Crowdfunder projects:
All or Nothing – You only receive your pledges if you hit your target. This is best suited for projects that need to reach a set target to be able to carry out their aims. The average pledge size on 'all or nothing' projects is £50.
Flexible Funding – Keep all your pledges, whether your projects hits target or not. This is best suited for causes or charitable projects. The average pledge size on 'keep what you raise' projects is £10.'All or nothing' projects generally raise more money, but you do have to hit your target. 'Flexible Funding' means you’ll keep all the money pledged by your supporters but you’ll also have to fulfil all the rewards no matter how much or little is pledged.
All or Nothing – If you don't hit your project target, no money will be taken from your backers. Your backers will receive an email informing them that the project has not reached its target and that they will not be charged. You'll not be charged any fees if an 'all or nothing' project does not reach it's target.
Keep what you raise – You will receive any funds pledged on your project regardless of whether you reach your target or not. Your backers will receive an email informing them that the project has closed and that they will now be charged. You'll be charged the Crowdfunder fee of 5% VAT on all pledges received.
The longest a project can run for is 8 weeks (56 days). However, we believe that the the optimal duration of a crowdfunding project is 4 weeks (28 days). There is always a spike of activity at the beginning and end of a project, so keeping a project relatively short allows you to keep the momentum going.
Still need to know a little more? Crowdfunding has its challenges but don't worry, we're here every step of the way. Get in touch with one of our experts.